Dos About Writing Official Letters - Part 1
- Write the date in dd/mmm/yyyy format to avoid confusion
between dd/mm/yyyy and mm/dd/yyyy formats. Eg. 21 Jan 2012
- Use our ref. and your ref. only if you and the recipient use
a letter filing system
- Start your letter with Dear Sir/Madam if you do not know the
recipient by name. Or Dear Sirs if you write to an institution. Then close your
letter with yours faithfully
- Start your letter with e.g.
Dear Mr. Brown or Dear MS Jameson if you know the recipient by name. Then close
your letter with yours sincerely
- Preferably use MS when
writing to a female recipient unless otherwise stated in the letter you have
already received from her
- Write Enc. or Encl. in the
bottom left corner of your letter if you want to send something else together
with your letter
- Write your letter clearly,
politely and concisely